محتوای الکترونیکی
IELTS General Writing Task 1 Practice Test 8
You recently bought a piece of equipment for your kitchen but it did not work. You called the shop but no action was taken. Write a letter to the shop manager.
In your letter
- Describe the problem with the equipment
- Explain what happened when you called the shop
- Say what you would like the manager to do
Sample Answer
Dear Sir/Madam,
I am writing to complain about the flour kneader for my mixer that I purchased from your store last week. Initially, your technician set it up for me and it worked perfectly. But when I put the flour and added water into it, it produced a noise and stopped working. I connected the mixer in another power chord but it failed to work. When I added other addons to the mixer it worked fine. So it is clear that the problem is with the flour kneader.
I immediately called the customer service and they promised to send a technician in five days. To my ultimate dismay, the technician never turned up. After a long wait for five days, I called the customer service again. This time I got a harsh reply saying that they are not responsible for the functioning of the product, post purchasing.
I have a 2 year warranty for this flour kneader. So I would like you to replace it with a new working piece. I would appreciate your reply in this regard.
Yours sincerely
Dave
2 نظر
Dear Sir/Madame I am writing to complain about the new washing machine that I purchased from your store two weeks ago. When it received, your technician set it up for me and it worked perfectly. But the day after it, when I turned in on, it started to leaking foam all over the floor. I tried all kind of washing powder and tablets but it was the same. So it is clear there is something wrong with the washing machine. After trying everything and the problem didn't solve, I called the customer service and they promised to send one of your technicians. The technician never showed up and I was concerned. So I called the customer service again and they told me they cannot help me with my problem and they have no responsibility. I have a 2 year warranty for this washing machine. So I want to replace it with a new one which works fine. I would appreciate your response in this regard. Yours sincerely Sepid Iravani
Revised: Dear Sir/Madame, I am writing to express my dissatisfaction about the new washing machine that I purchased from your store two weeks ago. When it received, your technician set it up for me and it worked perfectly. But, the day after it, when I turned it on, it started to leaking foam all over the floor. I tried all kind of washing powder and tablets, but it was the same. So it is clear there is something wrong with the washing machine. After trying everything and the problem did not solve, I called the customer service and they promised to send one of your technicians. Unfortunately he never showed up and I was concerned. So, I called the customer service again and they told me they cannot help me with my problem and they have no responsibility. I have a 2 year warranty for this washing machine. As a matter of fact I want to replace it with a new one which works fine. I would appreciate your response in this regard. Yours sincerely, Sepid Iravani
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بهترین ها
| نام | تعداد آزمون | میزان موفقیت | |
|---|---|---|---|
 |
َAmeneh Darvishzadeh | 1 | 100/00 % |
|
Mehrad Hashemi | 1 | 100/00 % |
|
مهدی حسین پور آقائی | 1 | 100/00 % |
 |
zahra namdari | 46 | 98/21 % |
|
یاسمن محمدی پور | 4 | 98/08 % |
|
فرنوش طغیانی | 17 | 98/06 % |
 |
Tara Mohammadi | 3 | 96/43 % |
 |
yasaman mohamadipur | 51 | 95/86 % |
|
محمدجواد ملائی اردستانی | 3 | 94/44 % |
|
Arzhang Saberi | 4 | 93/33 % |
 |
Soheila Karimi | 123 | 92/71 % |
|
aram farhmand | 10 | 92/31 % |
 |
یاشار اسکندری | 98 | 91/14 % |
|
پریسا سلوکی شهرضایی | 72 | 89/49 % |
|
ارشیا قلمکاری | 33 | 89/23 % |
 |
Omid Aghababaei | 20 | 87/92 % |
|
سجاد آقابابایی | 2 | 87/50 % |
|
محدثه درویشی | 1 | 87/50 % |
|
Fardin Azhdari | 27 | 86/58 % |
|
نازيلا حاجي صباغ | 31 | 85/94 % |
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